Frequently Asked Question

How do I transfer a call?
Last Updated a year ago

  1. During a call, tap the "Xfer" button to transfer a call.  While you are dialing, the person who you were talking to will hear the on-hold music.
  2. Dial the number of the person you want to transfer to.
  3. There are two options:
    a)
    If you wish to speak to the target person before you transfer the call, tap "Dial" after you enter the number. You could tell the person that you are going to transfer a call to them, then press the "Xfer" button to transfer the call.
    b)
    To simply transfer the call without speaking to the target person, just tap "Xfer" after you dial the number and the call will be transferred.

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